FAQ

Where are you located?

We are located in the city of Summerside on Prince Edward Island.

Our address is:
231 Read Dr, Summerside, PE C1N 5B1.

Learn more about directions and how to get here.

What are your hours?

Garden Center (open year-round!) – Monday to Friday from 8am-6pm, Saturday from 8am-5pm & Sunday from 10am-5pm

Kool Breeze Ice Cream Barn – Open daily from 11am-9pm.

How can I contact you?

You can fill out our form on the contact page, or contact us directly through email at info@kbfarms.ca or by phone at (902) 436-1900.

You can find specific contact information for each of our facilities below:

Garden Center(902) 436-1900
Facebook – koolbreezefarms
Instagram – koolbreezefarms

Kool Breeze Farms Office (902) 436-6555
Email: info@kbfarms.ca

Kool Breeze Ice Cream Barn(902) 436-4858
Email: kbicecreambarn@hotmail.com
Facebook – koolbreezeicecreambarn
Instagram – kbicecreambarn

Do you have any deals or promotions?

Yes! We have weekly specials and deals that you can learn about on our specials page. You can also sign up for our newsletter through the form below to get updates on all our specials and promotions.

Can I place an order online?

At this time we do not sell through our website.

However, you can place an order for delivery or pick up via email at info@kbfarms.ca or phone at 902-436-1900

How do you make a donation request?

We are happy to contribute to our community. Please stop by the garden centre with a donation request letter or email the letter to marketing@kbfarms.ca. Due to the high demand of donation requests, we may not be able to fill every wish. Thank you for your understanding. 

Do you offer warranty on plants?

We offer a complimentary one-year from purchase date Nursery Stock Guarantee on Hardy Nursery Stock (Trees & Shrubs). A credit for 50% of the original purchase price will be given if the stock fails. Watering is essential for success.

Exceptions: Semi-hardy and tender shrub items are not guaranteed. These include shrubs such as heath, heathers, bog rosemary, roses, and tree seedlings. For the guarantee to be valid, the unsatisfactory stock must be returned with the original sales receipt AND guarantee slip. 

We do not offer warranty on perennials, annuals, or bi-annuals.

Does Kool Breeze Farms deliver?

Yes, we deliver to the following locations:

  • Augustine Cove
  • Baltic
  • Borden
  • Cavendish
  • Chelton
  • Clinton
  • Crapaud
  • Darnley
  • Egmont Bay
  • Emerald
  • Fernwood
  • Hamilton
  • Irishtown
  • Kensington
  • Kinkora
  • Lot 16
  • Malpeque
  • Margate
  • Miscouche
  • New London
  • Park Corner
  • Richmond
  • Rustico
  • Seaview
  • Seven Mile Bay
  • Stanley Bridge
  • Summerside
  • Tyne Valley
  • Wellington

Don’t see your area on the list? Require delivery outside of these areas? Please call 902-436-1900 for a special quote.

Special boom truck deliveries are also available for pallets of stone, etc. We will quote based on distance etc.

What do you deliver?

Usually we deliver bulk products, trees, shrubs, stones, and bagged products. However, if you are looking for something else, please give us a call at 902-436-1900.

Do you offer custom planters?

Yes, we offer custom outdoor planters for each season: spring-summer annuals, fall arrangements and winter arrangements. Please visit us in store and we would be happy to bring your vision to life!

Do you accept the return of used plant containers?
Unfortunately, to mitigate any health concerns of customers and staff and to minimize cross-contamination of our plants, we cannot accept any used plant containers.

However, many plant containers and trays are recyclable. Plastic containers with recycling numbers 1-5 on the bottom are accepted for recycling. Please rinse all containers and place in Blue bag #2. Plastic lids (recycling numbers 1-5) and metal lids are recyclable as well. All other plastic containers are waste along with pumps and sprayers.

Do you offer landscaping?

No, we do not offer landscaping services.

Do you offer design services?

Yes, we will help draw up plans for perennial flower beds, trees, and shrubs. Information required are photos of the area, size of the beds and exposure to sun. Leave it with us for a couple of days to draw something up. 

We can also help you figure out how much bulk or bagged products are required for an area. Bring in your measurements for the area you are trying to fill or make into a garden and we can determine how much soil, mulch, compost, or gravel you will need.

Do you offer class tours, bus tours, garden club, or speaking engagements?

Yes, we do! Please email us marketing@kbfarms.ca or call 902-436-6555 with your information and detailed request.

Do you offer snow removal services?

At this time, we are not adding any additional customers. However, please contact us at info@kbfarms.ca for any additional information.

I do not see what I’m looking for on your website or in store?

Please ask! Talk to one of our in-store specialists and we can see if we can order it for you.

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